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Questions about plans, setup or your account? Our support team is available 24/7 — the fastest way to reach us is WhatsApp.

Available 24/7
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Setup assistance

WhatsApp

+1 (774) 760-2714

The fastest way to order, request a test or get help with setup.

Email

support@yaehiptv.com

Prefer email? Send us your question and we will get back to you as soon as possible.

Support 24/7

Every day, all year

Help with installation, playback issues, renewals, upgrades and refunds.

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    FAQ

    Support FAQ

    Quick answers to the most common questions.

    What is the fastest way to reach you?

    WhatsApp. Click CHAT ON WHATSAPP above and send us your question at any time.

    Can you help me install the service?

    Yes. Tell us which device you use (Smart TV, FireStick, Android, iOS, MAG, console…) and we will guide you step by step.

    How do I request a test?

    Send us a message on WhatsApp or choose “Test service” in the form.

    How do I request a refund?

    Contact us within 7 days of purchase with your order details — see our Refund Policy for details.

    I have a playback problem. What should I send?

    Tell us your device, the app you use and which channel or movie is affected. A screenshot helps us fix it faster.

    Live TV, sports, movies and series in HD, Full HD and 4K on all your devices — with friendly support whenever you need it.

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